Key take-away Quality Culture Introduction
INTRODUCTORY SESSION
QUALITY CULTURE
An organizational knowing
NLA-SA training room C, Persequor Park, Pretoria, 10 September 2025, 9:00 – 15:30
Participants were invited to contribute one key take-away from the introduction session on Quality Culture, an organizational knowing. The contributions are captured below:
KEY TAKE-AWAYS
- Quality culture = permanent confidence in correct practice; for proudness in my product to stand the test of time.
- Integration of ISO 10010 into ISO 9001 and into ISO 9004.
- FLUID
- Very well, a lot of knowledge; HR/recruitment = better culture. If you appoint as per culture.
- Quality culture leads to teamwork, leads to success.
- Quality culture is People centred.
- Culture is a key drive to success; quality is relative and a balancing act; standards should not be confused to be an enforcer of culture.
- Quality culture is for an organization forever.
- Quality culture can be the international branding for organization.
- Quality culture is a confident pathway for a successful organization.
- Quality culture can be beneficial to organization and nation at large.
- Quality does not equal compliance but rather value.
- Culture cannot be separated from behaviour, mindsets and belief systems; everyone in an organization is responsible for quality.
- A quality culture requires the commitment of everyone and is continuous.
- As a country we have neglected quality and quality culture. We have an opportunity through such a programme to fix it.
- Quality culture is when you produce from the right instructions and follow the leader.
- Quality culture is everyone’s responsibility.
- Quality culture is key to open market opportunities and doing things the right way.
- Quality culture of just do it, don’t procrastinate – you will get left behind.
- Quality is not about systems or compliance with standards.
